Existing Customers

Thank you for being a customer of LUB. Please use the forms below to REQUEST changes to your existing service.  This will be updated on the NEXT billing cycle. If you need immediate assistance, please contact Customer Service directly at 865-458-2091

Mailing Address Change Request
We want to have the best mailing address for you on file. Please use this form if your mailing address needs to be updated.

E-billing is also a great option, click here for more info: e-Billing enrollment page

LUB Customer Service Policy Standards Approved 04-26-2021
LUB Electrical Service Rules and Regulations Updated 04-30-2016